At new8myr, the withdrawal process is designed specifically for the convenience of Malaysian members. Choose your preferred method, submit your request, and your funds will be in your account before you can finish a cup of tea.
New8myr supports all major payment methods in Malaysia — all secure, fast, and free of hidden fees.
The new8myr withdrawal process is designed to be as simple and fast as possible. Just follow the steps below and your funds will arrive in no time.
Open the new8myr app or website and log in using your user ID and password. Make sure your internet connection is stable before proceeding.
From the home page, tap the wallet icon or the "Wallet" menu at the bottom of the app. Select the "Withdrawal" option to proceed.
Choose your preferred withdrawal method — DuitNow, FPX, Touch 'n Go, Boost, GrabPay, or bank transfer. Previously saved methods will be displayed first.
Enter the amount you wish to withdraw. Make sure the amount is within the minimum and maximum limits set for your chosen method.
Enter your 6-digit PIN to confirm the transaction. This step ensures only you can authorise withdrawals from your new8myr account.
The new8myr system will process your withdrawal instantly. An in-app notification will inform you once the funds have been successfully sent to your account.
A complete table of all withdrawal methods, limits, processing times, and fees to help you make the best choice.
| Method | Minimum | Maximum / Day | Processing Time | Fees | Available |
|---|---|---|---|---|---|
| DuitNow | RM 20 | RM 50,000 | Instant – 5 min | NONE | 24/7 |
| FPX | RM 20 | RM 50,000 | 5 – 15 min | NONE | 24/7 |
| Touch 'n Go eWallet | RM 10 | RM 9,500 | Instant – 10 min | NONE | 24/7 |
| Boost eWallet | RM 10 | RM 9,500 | Instant – 10 min | NONE | 24/7 |
| GrabPay | RM 10 | RM 9,500 | Instant – 10 min | NONE | 24/7 |
| Maybank2U / CIMBClicks | RM 20 | RM 50,000 | 5 – 15 min | NONE | 24/7 |
Winnings from bonus funds are subject to the rollover requirements stated in the respective promotion terms. Please ensure you have met the rollover requirements before making a withdrawal so the process runs smoothly without any disruption.
Many Malaysian online players have experienced the same frustration — a big win, only to wait hours or even days for the funds to reach their bank account. At new8myr, that experience is a thing of the past. Our payment processing system is built specifically to ensure every withdrawal is handled instantly, without unnecessary red tape.
What sets new8myr apart is a payment infrastructure directly integrated with Malaysia's banking network and e-wallet ecosystem. This means when you submit a withdrawal request, our system bypasses unnecessary intermediary layers — your request is sent straight to the payment provider and credited to your account almost instantly.
New8myr uses 256-bit SSL encryption for all financial transactions. Every withdrawal request is protected by two-factor authentication and a personal PIN known only to you. Our system is also equipped with unusual activity detection that will automatically freeze transactions if any unauthorized access attempt is detected.
Additionally, new8myr member funds are held in a separate account, kept entirely apart from the company's operational funds. This ensures your winnings are always safe and available for withdrawal at any time, regardless of the company's internal situation.
If this is your first withdrawal at new8myr, the KYC (Know Your Customer) process must be completed first. This is a standard security step practised by all trusted financial platforms in Malaysia and worldwide. The process takes less than 30 minutes and only needs to be done once for the lifetime of your membership.
The required document is straightforward — just your national identity card (MyKad). No additional supporting documents are needed for standard withdrawals. Once verification is complete, all subsequent withdrawals will be processed automatically without any manual review.
New8myr sets daily withdrawal limits for each payment method to ensure security and compliance with Malaysian banking standards. The default limit for regular members is RM 30,000 per day in total, while the limit for DuitNow and FPX reaches RM 50,000 per day.
Members who reach VIP Silver level and above automatically enjoy higher withdrawal limits. The new8myr VIP programme is designed to reward loyal members with tangible benefits — including higher withdrawal limits, priority processing queue, and access to a personal account manager who can assist with any withdrawal issues.
For large jackpot wins that exceed the daily withdrawal limit, the new8myr team will contact the member to arrange instalment payouts or a special withdrawal. This process is typically completed within 24 hours, with the full amount received within 3 working days.
While new8myr's withdrawal system is designed to run smoothly at all times, we understand that technical issues can occasionally arise — whether from the bank's side or other factors outside our control. If you experience any problems with a withdrawal, new8myr's customer support team is available 24 hours a day, 7 days a week.
The fastest way to get help is through the live chat function in the new8myr app. Our average response time is under 2 minutes — far faster than most other platforms. Our support agents can assist in Bahasa Malaysia and will help resolve any withdrawal issues promptly.
For issues requiring deeper investigation, such as pending or uncredited transactions, the new8myr finance team will review transaction records and provide an update within 4 hours. We are committed to resolving every issue fairly and transparently.
New8myr fully supports the concept of responsible gaming. This includes easy and fast withdrawal facilities as part of a healthy gaming ecosystem. We believe that players who can withdraw their winnings with ease play more enjoyably and responsibly.
We also offer a personalised withdrawal limit feature that you can set yourself — a proactive step to help members manage their finances better. Together with deposit limit and loss limit features, new8myr gives you full control over your gaming experience.
Malaysia's fastest withdrawal system — DuitNow, FPX, e-wallets and more, all free and secure.